Registering for the service
How do I get started? Riders are asked to register in advance for the bus service. Registering is easy and includes completing a short application form and returning it to the Nashua Transit office.
To obtain a registration form, please call 880-0100 extension 2 or see below to print a copy of the application. To view or print the Service Application
| Arranging a ride
What information do I need to schedule my ride? · Your full name · Your telephone number · The date of your trip · The pick-up address · The drop-off address · Whether you use a mobility device (i.e. cane, walker etc) or would like to bring a folding shopping cart · The times you would like to arrive at and return from your destination · Whether a PCA or guest will be riding with you · Whether you will need assistance from the driver to board the bus How far in advance can I schedule my ride?
Call at least 2 business days in advance on weekdays 8AM-5PM to schedule your ride. For example, rides needed on Monday must be scheduled by the previous Thursday; rides for Wednesday must be scheduled by the previous Monday. Riders can call up to two weeks in advance to schedule a ride. | Changing or Canceling a ride
What if I no longer need a ride or want to change a ride?
It is very important that you call NTS if you are not going to need a scheduled ride at least 24 hours before your scheduled ride.
When
a passenger fails to provide at least 24-hour notice of a cancellation, it not
only disrupts service, but may prevent NTS from being able to accommodate
another passenger’s request.
Rides canceled less than 2 hours before a scheduled trip will be considered No-shows. Riders who have a pattern or practice of not showing up for their rides (No-shows) or frequent late cancellations jeopardize their privilege to use the bus service, add to the cost of operating the service, and disrupt the bus service’s efficiency. Please call to cancel any unneeded rides!
To change or cancel a ride call 880-0100 extension 2 |