Arranging a Ride
Souhegan Valley residents can register for the service and schedule or cancel rides by calling one telephone number 880-0100 extension 2
For general questions and information, you can also call SVTC's mobility manager at (603) 860-1202 or email at email@example.com
Registering for the service
How do I get started?
Passengers are asked to register in advance for the bus service. Registering is easy and includes completing a short application form and returning it to the Nashua Transit System office.
To obtain a registration form, please call 880-0100 extension 2 or see below to print a copy of the application.
Arranging a ride
What information do I need to schedule my ride?
Your full name
Your telephone number
The date of your trip
The pick-up address
The drop-off address
Whether you use a mobility device (i.e. cane, walker etc.)
The times you would like to arrive at and return from your destination
Whether a PCA or guest will be riding with you
Whether you will need assistance from the driver to the board the bus
How far in advance can I schedule my ride?
Call at least 2 business days in advance on weekdays 8AM-5PM to schedule your ride. For example, rides needed on Monday must be scheduled by the previous Thursday; rides for Wednesday must be scheduled by the previous Monday. Riders can call up to two weeks in advance to schedule a ride.
Changing or Canceling a ride
What if I no longer need a ride or want to change a ride?
It is very important that you call NTS if you are not going to need a scheduled ride at least 24 hours before your scheduled ride.
When a passenger fails to provide at least 24-hour notice of a cancellation, it not only disrupts service, but may prevent NTS from being able to accommodate another passenger’s request.
Rides canceled less than 2 hours before a scheduled trip will be considered No-shows.
Riders who have a pattern or practice of not showing up for their rides (No-shows) or frequent late cancellations jeopardize their privilege to use the bus service, add to the cost of operating the service, and disrupt the bus service’s efficiency.
Please call to cancel any unneeded rides!
To change or cancel a ride call
880-0100 extension 2